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Satisfaction Guarantee

Tweed Net Marketing has identified Exceptional Customer Experiences as key to our mission and values.  Creating Exceptional Customer Experiences has two components.  First, we must clearly define the expectation of each individual customer.  Second, we must exceed that expectation. 

Tweed Net Marketing not only guarantees your satisfaction but we will constantly strive to exceed your expectations. 

If for any reason you aren't 100% satisfied with any product or service, simply call our office at 1-888-528-9333 and ask for our CEO, Jason Tweed.  If he cannot create a situation that meets your expectations, he will personally sign a refund check!

This guarantee never expires.  Only you decide if you're satisfied!  If you are ever unhappy for any reason with any product or any service, we will make you happy or give you your money back, no questions, no arguments, no red-tape and no strings attached. 


Privacy Policy

Tweed Net Marketing hates spam and spammers!  We do however recognize the need for legitimate businesses to contact customers and prospects in an efficient, legal and ethical manner.  Because of this we offer the following privacy policy.  Additionally, we require all of our active clients guarantee their customers and prospects the same rights to privacy at a minimum. 

Personal data collection

Tweed Net Marketing and its clients will never collect personally identifiable information on any customer or prospect except where 1) the data collected is critical for the delivery of products or services, 2) the data collected relates to payment for said products or services, and/or 3) the individual has given explicit consent for such data to be collected for another purpose other than purchase of a product or service.

Customers

Tweed Net Marketing defines "customer" as "any individual or business whom has received a product or service from Tweed Net Marketing, even if said product or service was delivered at no charge."  This includes all traditional purchases of a product or service as well as, but not limited to, the following examples: an individual calls to request advice, an individual requests a free newsletter, white paper, or other document, an individual whom participates in a research project and receives a complimentary report on the research results.

Tweed Net Marketing reserves the right to contact any current or previous customer based on the "implicit consent" given by the customer in the process of purchasing or requesting a product or service.

All messages going to multiple customers by email will have an opt-out option clearly visible.  Additionally, customers may opt-out of all electronic communication by calling 1-888-528-9333 and requesting their email address be removed from our database permanently. 

Prospects

Tweed Net Marketing defines a "prospect" as "any individual or business whom has not received a product or service from Tweed Net Marketing and is identified by Tweed Net Marketing as someone who is reasonably likely to be interested in products or services offered." 

Tweed Net Marketing reserves the right to contact a prospect who has given "explicit" consent to receive to information.  Tweed Net Marketing also reserves the right to contact a prospect one time to offer an opportunity for an identified prospect to visit our website or sign-up for our newsletter.  This one-time contact will be delivered by email directly from an employee of our company, and not as part of a mass mailing.  Email address information about prospects will not be stored in a database used for marketing.

Constant Contact® Email Marketing

Tweed Net Marketing uses Constant Contact, as service of Roving Software Inc., a reputable internet based newsletter service.  For more information we refer you to Constant Contact's Privacy Statement and Anti-Spam Policy

Questions about these policies may be asked by calling 1-888-528-9333 or emailed to the address at the bottom of this page. 

 

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